Privacy Policy

Lifecompass Health & Wellness, LLC
Effective Date: November 4, 2026

Lifecompass Health & Wellness, LLC ("Lifecompass," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through www.lifecompasswellness.com (the "Website") and through our coaching, nutrition counseling, workshop, webinar, and corporate wellness services (the "Services"), how we use it, and the choices you have.

By using the Website or Services, you agree to the practices described in this Privacy Policy. This policy should be read together with our Terms and Conditions.

1. Information We Collect

Information you give us

Contact details: name, email address, phone number, and preferred contact method when you fill out a form, book a consultation, register for an event, or email or call us.
Intake and health information: if you become a client, information you choose to share on intake forms or in sessions, such as health history, nutrition habits, lifestyle, goals, medications or supplements, and progress notes.
Payment information: billing details needed to process payment. Card payments are handled by our third-party payment processor; we do not store full card numbers.
Event registration: name, email, and organization (if applicable) when you sign up for a workshop or webinar.
Corporate program information: for employer programs, contact details for the organization's representatives and any information participants choose to share with us.
Communications: messages, questions, and feedback you send us.

Information collected automatically

When you visit the Website, our website platform and analytics tools may automatically collect:

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, and referring website
General location (city or region) based on IP address
Information collected through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use your information to:

respond to your inquiries and schedule consultations and sessions;
provide, personalize, and improve our Services;
prepare educational materials, meal plans, and lifestyle protocols for you;
process payments and send receipts or invoices;
send appointment reminders and service-related messages;
send our newsletter and event announcements if you have subscribed;
deliver and manage workshops, webinars, and corporate programs;
understand how visitors use the Website so we can improve it;
maintain records and meet legal, tax, and accounting requirements; and
protect the security of the Website and prevent misuse.

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.

3. Health Information

We treat any health information you share with special care. It is used only to provide your Services and is kept confidential. We will not disclose it unless:

you give us written permission (for example, to share information with your physician or other provider);
disclosure is required by law, court order, or legal process; or
there is a reasonable concern for your safety or the safety of others.

Lifecompass provides educational wellness and coaching services and is not a medical provider. Depending on the circumstances, the federal HIPAA privacy rules may not apply to our Services. We nonetheless follow confidentiality practices designed to protect your information.

4. How We Share Information

We share information only as needed to operate our business, with:

Service providers who help us run the Website and Services, such as website hosting, online scheduling, video conferencing, payment processing, email and newsletter delivery, and secure file storage. These providers may only use your information to perform services for us.
Professionals you authorize, such as your healthcare provider, when you give written permission.
Legal and safety recipients when required by law or to protect the rights, safety, or property of Lifecompass, our clients, or others.
A successor business, if Lifecompass is merged, sold, or transferred, in which case your information would remain subject to the protections of this policy.

Corporate wellness programs

If you participate in a program offered through your employer or another organization, we do not share your individual personal or health information with that organization. Any reporting we provide, such as attendance or program feedback, is shared in aggregate, non-identifying form unless you give consent.

5. Cookies and Analytics

The Website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site. Some cookies are placed by our website platform and analytics providers.

You can set your browser to block or delete cookies. If you do, some parts of the Website may not work as intended. Where available, you can also use the cookie banner or settings on the Website to manage your choices.

6. Email Communications

If you subscribe to our newsletter or register for an event, we may send you wellness education, event announcements, and updates about our Services. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us. Even if you unsubscribe from marketing emails, we may still send messages related to Services you have booked.

7. Telehealth and Recordings

Telehealth sessions are conducted through third-party video or phone platforms. We do not record individual coaching sessions without your consent. Workshops and webinars may be recorded; when they are, we will tell participants in advance, and you may keep your camera off and use a display name if you prefer not to appear.

8. How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this policy, including to provide Services, maintain business records, and meet legal, tax, and accounting obligations. Client records are generally kept for up to seven (7) years after your last session, unless a longer period is required by law or you request deletion as described below. Newsletter information is kept until you unsubscribe.

9. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect your information, consistent with the New York SHIELD Act. These include password-protected accounts, limited access to client records, and secure service providers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If we learn of a security incident that affects your personal information, we will notify you as required by applicable law.

10. Your Choices and Rights

You may contact us at any time to:

ask what personal information we hold about you;
request a copy of your information;
correct inaccurate or incomplete information;
request deletion of your information, subject to records we must keep by law;
withdraw consent you previously gave, such as consent to share information with a provider; or
opt out of marketing emails.

Depending on where you live, you may have additional privacy rights under your state's laws. We will respond to requests within a reasonable time and as required by applicable law. We may need to verify your identity before fulfilling a request.

11. Children's Privacy

The Website and Services are intended for adults. We do not knowingly collect personal information from children under 13 through the Website. Services for anyone under 18 are provided only with the consent and participation of a parent or legal guardian. If you believe a child has given us personal information without consent, please contact us so we can delete it.

12. Third-Party Links

The Website may contain links to other websites or resources. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new Effective Date. Your continued use of the Website or Services after changes are posted means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please contact us:

Lifecompass Health & Wellness, LLC
Email: lifecompasswellness@gmail.com
Office: 909-554-3326
Cell: 347-920-8947
Website: www.lifecompasswellness.com